Product Warranty

We stand behind the quality of our manufactured pumps and systems and are confident of their ongoing performance in the field.  However, if you do experience any issues, please contact us or your local distributor.  Our full warranty statement is below.

Warranty Statement

The Goods of SIA come with the guarantees that cannot be excluded under the Australian Consumer Law. The Buyer is entitled to a replacement or refund for a major failure and for compensation for any other reasonable foreseeable loss or damage. The Buyer is also entitled to have the Goods repaired or replaced if the Goods fail to be of acceptable quality.

SIA warrants that all Goods and products it sells are free from defects in material and workmanship.  All Goods and products manufactured by SIA are covered with a warranty for a period of 12 months from the date of purchase by the Buyer.

This warranty does not apply to:

(1) Goods no longer required by the Buyer;

(2) Goods incorrectly chosen by the Buyer;

(3)Goods modified or altered by the Buyer (including changing colour, welding or attaching additional parts, grinding);

(4) misuse of the Goods by the Buyer, neglect, lack of maintenance, or improper installation

(5) the resistance to or effect of corrosion of any type on any product or part

(6) the deterioration of rubber seals in all instances, no matter if caused as a result of failures caused by lack of proper maintenance, incompatible fluids, foreign materials in the driving media, in the pumped media or application pressures beyond the catalogue ratings or in any other way.

SIA’s obligation under this warranty is limited to repair, replacement or refund of the products, Goods, products or parts therein, depending on whether the products, Goods or parts therein have a major or non-major failure pursuant to its obligations under the Australian Consumer Law. Costs of removal, installation, freight or incidental or consequential damages will be determinant on whether the failure of the products, Goods, products or parts therein is deemed a major or non-major failure.

Further, the Buyer does hereby indemnify and hold SIA harmless from and against any loss as a result of the installation of products, Goods or parts therein of SIA, unless the loss suffered by the Buyer is independently determined to be the direct consequence of a major failure in the products, Goods or parts therein manufactured or supplied by SIA.

SIA warrants to the original Buyer only for the purchase of new Goods from SIA or authorised resellers and distributors, from the date of sale.


US Headquarters

Phone:+1 (214).785.8190


Australian Headquarters

Phone:+61 7 3277 8822

Fax:+61 7 3216 6117


Address: 592 Tarragindi Rd, Salisbury, Queensland, 4107 AUSTRALIA


Cornerstone Pumps

Phone: 318.245.5072


Regions:LA, AR, TX


Quality Control Products LLC

Phone: 504.392.9464

Address:5201 Westbank Expressway, Suite 101, Marrero, LA 70072



Website: QPC


Phone: 337.261.1420

Address:Various locations

Regions:TX, LA


Website: FloQuip


Phone: 303.463.1984

Address:PO Box 16640 Golden, Co 80402 USA



Website: Protreat

Merit Pump & Equipment Co.

Phone: 330.262.7867

Address:975 Lincoln Way West, Wooster, OH 44691 USA

Regions:OH, PA, WV


Website: Merit Pump & Equipment Co.

Scott-Greer Sales, Inc

Phone: 405.670.4654

Address:1818 S.E. 22ND, Oklahoma City, OK 73129 USA

Regions:OK, KA, AR


Website: Scott-Greer Sales, Inc

B-Line Sales Inc

Phone: 661.392.4147

Address:2008 Norris Rd, Bakersfield, CA 93308 USA



Website: B-Line Sales Inc

For other North American regions please contact us at our US headquarters.

Centralian Controls

Phone: +61 8 8300 3500

Address:Unit 2, 6-7 Schenker Drive, Royal Park, South Australia, 5014


Website: Centralian Controls

Trident Australia

Phone: +61 8 9456 1300

Address:121 Vulcan Road (cnr Hurley Street) Canning Vale WA 6155


Website: Trident Australia

Hydratron Ltd

Phone: 0161 928 6221

Address:Stuart Road, Broadheath, Cheshire, WA14 5GJ, England

Regions:United Kingdom


Website: Hydratron

For other European regions please contact us at our Australian headquarters.


Phone: +27 (011) 397 3801

Address:Unit 3, Canberra Industrial Park, Derrick Coetzee St, Jet Park, South Africa


Website: PMPS

Gem Pressure Systems (India) Pvt. Ltd

Phone: +91 9866309952


Website: Gem Pressure Systems

Please contact our Australian headquarters.

Please contact our Australian headquarters.